Business details and operating policies are being finalized. Online orders and payments are not yet open.
01Draft status
This is a draft dated September 18, 2026. The final return window, return address, cancellation milestones, and service-refund arrangements require business approval before ordering opens. The rules below describe the proposed approach and do not remove any mandatory consumer rights.
02Faulty, damaged, or incorrect items
Contact us if an item arrives damaged, is materially different from the agreed specification, or has a manufacturing defect. Include your order reference, a description, and clear photographs if possible. We will investigate and offer the remedy required by applicable law, which may include repair, replacement, or refund.
A custom or personalized item is not exempt from remedies for faulty or misdescribed goods. Visible layer lines, slight surface variation, or color differences are only acceptable where consistent with the agreed material, process, tolerances, and sample description; they are not a blanket excuse for defects.
03Changes of mind and custom prints
An item made specifically to your approved design may not be suitable for resale. We will explain the cancellation and change-of-mind terms for the particular project before you approve and pay its invoice. Any exception for custom goods applies only where permitted by the law that protects you.
Contact us before returning anything so we can provide instructions and the appropriate return address. Please do not send items to an unconfirmed address. The final policy will state who pays return shipping in each situation. Where we are responsible for a fault, we will cover costs required by applicable law.
04Canceling or changing a project
Ask to cancel or change your project as soon as possible. Before paid work begins or nonrecoverable costs are incurred, our proposed approach is to refund the unused amount. Once work begins, any deduction for completed work or committed costs must be lawful, reasonable, and consistent with what you agreed in advance.
Changes to an approved model, dimensions, material, quantity, or finish may require a revised price and schedule. We will ask for agreement before charging for additional work. If we cannot fulfill an accepted project, we will explain the available options and refund amounts due.
05The $50 and $25 service fees
The $50 consultation/design service and $25 final-touch service are separate from printing charges. The deliverables, scope, and any revision allowance must be agreed before service work begins. These fees do not promise unlimited revisions or a complete redesign.
If we determine that your request is outside the advertised service scope or prohibited, we will explain this before starting service work and arrange any refund due. If work has already been performed with your agreement, refund treatment will reflect the agreed scope, work completed, and applicable law. Any required consent to begin a service during a statutory cancellation period must be obtained separately before work begins.
06Refund processing and contact
Approved refunds are returned through the original payment method wherever possible. We will confirm the amount and when the refund is initiated; the payment provider may take additional time to show it in your account. We will meet any applicable legal refund deadline.
Once our inbox is active, send requests to orders@everydimensionperfect.com and include your order reference. Draft item to finalize: a practical support response target and the evidence, return-window, and postage rules for ordinary cases.